Introduction

Welcome to SkuaBrass! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you visit our website, skuabrass.com and purchase our handcrafted brass kitchen and bathroom fittings.

Data Collection

We collect information from and about you.

We collect contact information. We might collect your name and street address if you create an account or register on our site. We might also collect your phone number or email address. We collect payment information. We collect your credit card number if you make a purchase. We collect demographic information. We may collect information like your gender and age. We may also collect your zip code. We might collect this when you engage with our websites or contact us. We collect information you submit or post. We collect reviews and comments that you post on our site. We also collect information when you contact us. We collect other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us. We may collect certain device ids and your gps location when using mobile devices. We collect this information using the tracking tools described below. to control those tools, please read the “choices” section below.

We collect information in different ways.

We collect information directly from you. If you register on our site or sign up for our emails we collect information from you. We also collect information if you contact us or enter a promotion. We collect information from you passively. We use tracking tools like browser cookies and web beacons to collect information from you. We may also use tracking pixels. We collect information about users over time when you use this website. We may have third parties collect personal information this way. Learn more about these tools and how you can control them.
We get information about you from third parties. Our business partners may give us information about you. Social media platforms may also give us information about you. We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.

We use information as disclosed and described here.

We use information to respond to your requests or questions. We might use your information to respond to your customer feedback. We may use your information to notify you about changes to your account.
We use information to improve our services. We may use your information to make our websites better. We might use your information to customize your experience with us. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes. We may use your information to protect our company and our customers. We also use information to protect our websites.
We use information for marketing purposes. We might provide you with information about new products and special offers. We might also use your information to serve you ads about our products and services. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. To learn about your choices for these communications, read the “choices” section below.
We use information to communicate with you about your account or our relationship. We may contact you about your account or feedback. We might also contact you about this policy or our website terms.
We use information as otherwise permitted by law or as we may notify you.

We may share information with third parties.

We will share information within the SkuaBrass family of brands.
We will share information with third parties who perform services on our behalf. We share information with vendors who operate our sites or provide analytics. We also share information with companies that send emails for us or run a promotion.
We may share your information with our business partners. We will share information with third parties to jointly promote a product or service. These partners may send you information about events and products by mail or email.
We will share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We might share information if we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion. Or we may share your information if you are the winner of a sweepstakes or other contest with anyone who requests a winner’s list.
We may share information with a successor to all or part of our business. If part of our business is sold, we may include user information as part of that transaction.
We may share information for other reasons. We may describe to you from time to time.

You have certain choices about how we use your information.

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. If you object to our use of your information for direct marketing purposes, please email us at [email protected]. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control tools on your mobile devices. For example, you can turn off the gps locator notifications on your phone.

Children’s Privacy

Our sites where this policy is found are meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at [email protected].

Use of Data

We use your data to:

– Process and fulfill your orders.

– Communicate with you about your orders, our products, and promotional offers.

– Improve our website, products, and services.

– Personalize your shopping experience.

– Analyze website usage and improve our marketing efforts.

Protection Measures

We implement various security measures to protect your personal data, including:

– Secure servers and encrypted connections (SSL).

– Regular security audits and updates.

– Restricted access to your personal information, allowing only authorized personnel to access it.

User Rights

You have the following rights regarding your personal data:

– Access: You can request a copy of the personal data we hold about you.

– Correction: You can ask us to correct or update your personal data if it is inaccurate.

– Deletion: You can request that we delete your personal data, subject to certain exceptions.

– Objection: You can object to the processing of your personal data for marketing purposes.

– Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.

– Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

Third-party Affiliations

Analytics

We use Google Analytics to collect and analyze information about how you use our website. This helps us improve our website and tailor our marketing efforts. Google Analytics uses cookies to collect data about your browsing behavior.

Advertising

We use advertising services from Google Ads, Meta Ads (Facebook), TikTok Ads, and Pinterest Ads to promote our products. These services may collect information about your interactions with our ads and website to provide targeted advertising.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC. cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

We may link to sites or apps or have third party services on our platforms we don’t control

If you click on a link to a third-party site, you will be taken to a website we do not control. This policy does not apply to the privacy practices of that website. Read the privacy policies of other websites carefully. We are not responsible for these third-party sites.

Compliance with GDPR, CCPA, CalOPPA, and COPPA

GDPR

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

CCPA

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect about you, the right to request deletion of your personal data, and the right to opt-out of the sale of your personal data.

CalOPPA

In compliance with the California Online Privacy Protection Act (CalOPPA), we provide transparency about our data collection practices and give you control over your personal information.

COPPA

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Policy Changes

From time to time, we may change our privacy policies. We will notify you of any material changes to our policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. © 2024 SkuaBrass. All rights reserved.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Email: [email protected]

Thank you for trusting SkuaBrass with your personal data. We are committed to safeguarding your privacy and providing you with the best possible service.